What is Operational Intelligence? 8 July 2019 / Artificial Intelligence Imagine every day at work you are tasked with solving a thousand-piece puzzle. The success of your team is riding on your ability to assemble the disparate pieces as quickly as possible. Any indecision could lead to delays and cause confusion. For many professionals, this is their reality. Everyday they are faced with making sense of large volumes of data with only a moment of notice. In the end, a complete picture will be expected and hopefully the puzzle wasn’t missing a piece. Operational intelligence (OI) is a category of real-time analytics that enables professionals to solve large and complex puzzles with ease. By integrating information from a variety of sources, OI delivers analytic insights to optimize the decision making process. When integrated with artificial intelligence, OI can be used to make predictions and automate actions based upon these insights. How can I use operational intelligence? Operational intelligence (OI) has a broad use of applications. Most frequently, OI is used to identify operational inefficiencies and risks that otherwise would have been buried by data. This enables organizations to strengthen existing processes by gaining a more accurate and complete understanding of their current operational performance. OI is a crucial tool that can be used to add value to every facet of your organization from security to facilities management. As long as there is data and decisions to be made, OI can be used to empower people to solve puzzles faster and smarter for the benefit of the larger team.